How to disable default template?

In Goldie, message templates marked as “Default” will be added to all appointments. To change a message template so that it is no longer a default (and will not send automatically for appointments), follow these simple steps:

  1. Open Goldie (and ensure you are logged into your account)
  2. Go to Menu (☰) → Settings → Messages
  3. Tap on the message template you’d like to change
  4. Tap on the “Default” option to uncheck it
  5. Tap “Save” in the top right corner

Still can’t find what you’re looking for? Return to the Help Center homepage to search for additional articles or reach out to us - we’re always here to help.

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