# Goldie Help Center

> Hi {{first\_name|fallback:"there"}}, 👋 How can we help you?

## English

### Getting Started

- [Getting started with Goldie](https://support.heygoldie.com/en/articles/323650-getting-started-with-goldie.md): Learn how to set up your Goldie account, services, appointments, reminders, online booking page, and payment processing.
- [Getting started with Goldie Online Booking](https://support.heygoldie.com/en/articles/323675-getting-started-with-goldie-online-booking.md): Create your booking page with Goldie. Clients book 24/7—no app or account needed.
- [Growing your business with Goldie's Pro/Pro Plus subscriptions](https://support.heygoldie.com/en/articles/323682-growing-your-business-with-goldie-s-pro-pro-plus-subscriptions.md): Upgrade to Pro/Pro Plus to unlock reminders, payments, reports, message templates, team tools, and priority support.
- [Getting started with Goldie's Pro Plus plan](https://support.heygoldie.com/en/articles/323683-getting-started-with-goldie-s-pro-plus-plan.md): Manage staff with Goldie Pro Plus: invite team members, assign roles, control bookings & edit permissions easily.
- [Getting started with Goldie payments](https://support.heygoldie.com/en/articles/323689-getting-started-with-goldie-payments.md): Accept deposits, payments & tips with Goldie. Set up Stripe, customize terms, and transfer funds with ease.
- [Getting started with Goldie AI Assistant](https://support.heygoldie.com/en/articles/323690-getting-started-with-goldie-ai-assistant.md): Create logos, descriptions, and policies with AI in Goldie Pro Plus. Get smart suggestions and reply interpretations from AI.
- [Getting Started with Goldie Reminders](https://support.heygoldie.com/en/articles/347954-getting-started-with-goldie-reminders.md): Stay on top of client communication with Goldie reminders. Automate texts, customize templates, and save time with Pro or Pro Plus.

### Switch to Goldie

- [How do I request a data import?](https://support.heygoldie.com/en/articles/323725-how-do-i-request-a-data-import.md): Import clients, services, appointments & team from many systems. CSV/Excel. Process takes 1-3 business
- [Importing from Fresha](https://support.heygoldie.com/en/articles/323672-importing-from-fresha.md): Switching from Fresha? Export clients, appointments, services, products as CSV & email onboarding@heygoldie.com
- [Importing From GlossGenius](https://support.heygoldie.com/en/articles/323734-importing-from-glossgenius.md): Switch from GlossGenius? Contact their support to export data & email it to onboarding@heygoldie.com
- [Importing From Vagaro](https://support.heygoldie.com/en/articles/323735-importing-from-vagaro.md): Switch from Vagaro? Contact their support to export data & email it to onboarding@heygoldie.com
- [Importing From Square](https://support.heygoldie.com/en/articles/323736-importing-from-square.md): Switch from Square? Contact their support to export data & email it to onboarding@heygoldie.com
- [Importing From Rosy Salon Software](https://support.heygoldie.com/en/articles/323737-importing-from-rosy-salon-software.md): Switch from Rosy Salon Software? Contact their support to export data & email it to onboarding@heygoldie.com
- [Importing From Schedulicity](https://support.heygoldie.com/en/articles/323738-importing-from-schedulicity.md): Switch from Schedulicity? Contact their support to export data & email it to onboarding@heygoldie.com
- [Importing From Setmore](https://support.heygoldie.com/en/articles/323739-importing-from-setmore.md): Switch from Setmore? Contact their support to export data & email it to onboarding@heygoldie.com
- [Importing From Booksy](https://support.heygoldie.com/en/articles/323740-importing-from-booksy.md): Switch from Booksy? Contact their support to export data & email it to onboarding@heygoldie.com
- [Importing From StyleSeat](https://support.heygoldie.com/en/articles/323741-importing-from-styleseat.md): Switch from Booksy? Contact their support to export data & email it to onboarding@heygoldie.com
- [Importing From Wix](https://support.heygoldie.com/en/articles/323742-importing-from-wix.md): Switch from Wix? Contact their support to export data & email it to onboarding@heygoldie.com
- [Importing From Booker](https://support.heygoldie.com/en/articles/323743-importing-from-booker.md): Switch from Booker? Contact their support to export data & email it to onboarding@heygoldie.com
- [Importing From Timely](https://support.heygoldie.com/en/articles/323744-importing-from-timely.md): Switch from Timely? Contact their support to export data & email it to onboarding@heygoldie.com
- [Importing From DaySmart](https://support.heygoldie.com/en/articles/323745-importing-from-daysmart.md): Switch from DaySmart? Contact their support to export data & email it to onboarding@heygoldie.com
- [Importing From Savvy Pet Spa](https://support.heygoldie.com/en/articles/323746-importing-from-savvy-pet-spa.md): Step-by-step guide for exporting your clients, appointments, and services from Savvy Pet Spa to send to the Goldie onboarding team for import.
- [Importing From Acuity](https://support.heygoldie.com/en/articles/323747-importing-from-acuity.md): Step-by-step guide for exporting your clients, appointments, services, and staff from Acuity Scheduling to send to the Goldie onboarding team for import.
- [Importing From Mindbody](https://support.heygoldie.com/en/articles/323748-importing-from-mindbody.md): Step-by-step guide for exporting your clients, appointments, services, and staff from Mindbody to send to the Goldie onboarding team for import.
- [Data Import: What to Expect After Submitting Your Files](https://support.heygoldie.com/en/articles/608019-data-import-what-to-expect-after-submitting-your-files.md): Submitted your data for import? Here's the timeline, what gets imported, what doesn't, and what to check after the import is complete.

## Română

### Noțiuni de bază

- [Cum să începeți să utilizați Goldie](https://support.heygoldie.com/ro/articles/323650-cum-sa-incepeți-sa-utilizați-goldie.md): Ghid rapid pentru configurarea contului, serviciilor și paginii de rezervări online în aplicația Goldie.
- [Cum să vă configurați pagina de programări online Goldie](https://support.heygoldie.com/ro/articles/323675-cum-sa-va-configurați-pagina-de-programari-online-goldie.md): Creează pagina ta de rezervări online cu Goldie. Clienții pot programa 24/7, fără alte aplicații sau conturi suplimentare.
- [Dezvoltă afacerea cu abonamentul Goldie Pro/Pro Plus](https://support.heygoldie.com/ro/articles/323682-dezvolta-afacerea-cu-abonamentul-goldie-pro-pro-plus.md): Upgradează la Pro/Pro Plus pentru mesaje automate, plăți, rapoarte, template-uri, gestionează echipa și suport prioritar.
- [Cum să-ți gestionezi personalul folosind planul Goldie Pro Plus](https://support.heygoldie.com/ro/articles/323683-cum-sa-ți-gestionezi-personalul-folosind-planul-goldie-pro-plus.md): Administrează echipa cu Goldie Pro Plus: invită membri, setează roluri, controlează programările și notificările.
- [Ghid - Utilizați sistemul de plăți Goldie](https://support.heygoldie.com/ro/articles/323689-ghid-utilizați-sistemul-de-plați-goldie.md): Configurează plățile cu Goldie: acceptă avans, plăți și bacșișuri ușor
- [Noțiuni introductive despre Asistentul IA Goldie](https://support.heygoldie.com/ro/articles/323690-noțiuni-introductive-despre-asistentul-ia-goldie.md): Creează logo-uri, descrieri și politici cu AI în Goldie Pro Plus. Primești sugestii inteligente și interpretări ale mesajelor.
- [Noțiuni introductive despre mesajele Goldie](https://support.heygoldie.com/ro/articles/347954-noțiuni-introductive-despre-mesajele-goldie.md): Planurile Goldie Pro și Pro Plus trimit automat memento-uri la programări. Economisești timp și clienții rămân informați.

### Treceți la Goldie

- [Procesul de import al datelor: ce se întâmplă după trimitere](https://support.heygoldie.com/ro/articles/608019-procesul-de-import-al-datelor-ce-se-intampla-dupa-trimitere.md): Ai trimis datele pentru import? Iată care este durata estimată a procesului, ce se importă, ce nu se importă și ce ar trebui să verifici după finalizarea importului.

## Español

### Empezando

- [Cómo empezar a utilizar Goldie](https://support.heygoldie.com/es/articles/323650-como-empezar-a-utilizar-goldie.md): Guía para nuevos usuarios de Goldie: configura tu cuenta, servicios, citas, recordatorios, reservas online y pagos fácilmente.
- [Cómo configurar tu página de reservas online de Goldie](https://support.heygoldie.com/es/articles/323675-como-configurar-tu-pagina-de-reservas-online-de-goldie.md): Crea tu página de reservas con Goldie. Tus clientes reservan 24/7 sin apps ni cuentas.
- [Haga crecer su negocio con las suscripciones Pro/Pro Plus de Goldie](https://support.heygoldie.com/es/articles/323682-haga-crecer-su-negocio-con-las-suscripciones-pro-pro-plus-de-goldie.md): Mejora a Pro/Pro Plus y obtén recordatorios, pagos, informes, plantillas, gestión de equipo y soporte prioritario.
- [Cómo administrar a su personal usando el plan Pro Plus de Goldie](https://support.heygoldie.com/es/articles/323683-como-administrar-a-su-personal-usando-el-plan-pro-plus-de-goldie.md): Gestiona tu equipo con Goldie Pro Plus: invita, asigna roles, controla reservas y permisos fácilmente.
- [Cómo utilizar los pagos de Goldie](https://support.heygoldie.com/es/articles/323689-como-utilizar-los-pagos-de-goldie.md): Activa pagos con Goldie: acepta depósitos, pagos y propinas fácilmente. Configura Stripe y tus condiciones.
- [Primeros pasos con el Asistente AI de Goldie](https://support.heygoldie.com/es/articles/323690-primeros-pasos-con-el-asistente-ai-de-goldie.md): Crea logos, descripciones y políticas con IA en Goldie Pro Plus. Recibe sugerencias y respuestas interpretadas por IA.
- [Introducción a los recordatorios de Goldie](https://support.heygoldie.com/es/articles/347954-introduccion-a-los-recordatorios-de-goldie.md): Goldie Pro y Pro Plus automatizan recordatorios de citas. Ahorra tiempo y mantén a tus clientes siempre informados.

### Cambiar a Goldie

- [Importación de datos: qué esperar después de enviar tus archivos](https://support.heygoldie.com/es/articles/608019-importacion-de-datos-que-esperar-despues-de-enviar-tus-archivos.md): ¿Has enviado tus datos para importación? Aquí encontrarás la línea de tiempo, qué se importa, qué no, y qué revisar una vez que la importación esté completa.