Getting started with Goldie

Welcome to Goldie! This guide will walk you through the basic steps of setting up your business so that you can start scheduling like a pro.

  1. Create your Goldie account.

    Once you've downloaded the Goldie app, you'll see a login screen when you open it. There, you'll be able to use one of several different methods to log in. To learn more about setting up your account, check out this article.

  2. Add your service offerings.

To create a new service, go to Menu (☰) → Services → tap on the “+” button. Then, simply set the name of the service, for example, “Women's haircut,” its price, its duration, and whether or not you want clients to be able to book it online.

If you want more information about how you can further customize your services, check out our Help Center info related to “Services”.

3. Create your first appointment.

To create a new appointment yourself, tap on your preferred time slot in the calendar (or the blue "+" icon in the bottom right corner). Then, add the client(s), select the desired services, and you’re all set!

If you want to learn more about creating, editing, or deleting appointments, check out our Help Center articles on "Appointments".

4. Set up a message reminder.

To update your reminder templates, go to Menu (☰) → Settings → Messages. Then, tap on the existing type of message template you'd like to edit (such as "Reminders") or create a new template using the "+" button in the top right corner.

Start by updating the text that will be sent to your clients in the "Template" field. You can insert custom fields that will automatically be updated for each message you send (such as client name, appointment time, or total cost) using the purple widgets in the "Insert Field" area.

Once you've finalized the message text, you can also change the Sending Times, the Message Template, and the Date & Time Format (including choosing between the 12-hour or 24-hour options) for each message.

5. Customize your online booking page.

Goldie provides you with a customizable webpage that allows you to automatically accept bookings from your clients 24/7. It's always updated with your latest availability.

To edit your online booking page details, go to the Menu (☰) → Settings → Online Booking. Then, edit the following details for your business to personalize your page: 

  1. Name
  2. Description
  3. Address
  4. Logo and image
  5. Hours (when you're open)

6. Set up payment processing (for Pro/Pro Plus subscribers)

Goldie empowers subscribers to collect deposits from customers when they book online and accept payments and tips automatically. To make checking customers out and getting paid easy, see our guide on setting up payments with Goldie.

We also recommend setting your “Booking acceptance,” “Calendar availability,” “Booking policy,” and “Cancellation policy.” You can read more about these options in our detailed guide on how to set up your online booking page.

Still can’t find what you’re looking for? Return to the Help Center homepage to search for additional articles or reach out to us - we’re always here to help. 

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