When a client leaves you a 5★ review, you'll see two buttons in your Notifications Inbox: Publish on your website and Share on social media.

To open your Notifications Inbox in Goldie, go to Menu (☰) → Inbox.

Tap Share on social media to open the Preview & share screen with the review already loaded on a template and an AI-drafted caption ready to copy.

Only 5★ reviews that include written text will show the Share on social media button. Reviews with 1–4★ are private and won't have sharing options.

If you tap Publish on your website first, the notification updates to a success state.

To open Social posts in Goldie, go to Menu (☰) → Marketing → Social posts.

The Social posts screen shows seven categories to choose from. Templates are customized for your profession, so what you see will match your type of business.

Tapping Reviews opens a screen with your most recent 5★ review already preloaded on a template. Tap Change review to pick a different one from your review list. Select a template to open the Preview & share screen with the review overlaid on it.

If you don't have any 5★ reviews yet, you'll see a message letting you know. Once you receive one, you'll be able to create a post from here.

To create a discount post, go to Menu > Marketing > Social Post and tap on Discounts. This opens the discount templates screen. You'll see two kinds of templates: customized templates, which are filled in with the details of your active or upcoming online booking discount, and generic templates, which use placeholder text you can post anytime.

When you have a discount running, an info line at the top shows which discount the customized templates are using — the promotion name, the value off, the dates, and the eligible services (for example, Spring Sale · 20% off · Aug 20 – Sep 20 · All Services).

Goldie fills the customized templates with your discount details: the promotion name, the value off (such as 20% off), the duration (a date range like Aug 20 – Sep 20, or "Aug 20 – Ongoing" for discounts with no end date), and the eligible services (All Services, or the specific services you selected).

If you have more than one discount, Goldie shows the one that is available for online booking, hasn't ended yet, and starts soonest.

If you're on the Pro Plus plan with Marketing permission, Goldie reminds you to share a discount after you create one for online booking. You'll get a push notification and a card in your Notifications Inbox once the discount is active or the next one is coming up.

The Inbox card includes a Preview social post button that opens the Preview & share screen with a template selected and a caption already drafted.

Only one discount reminder appears in your Inbox at a time — when you create a newer discount, it replaces the previous one.

Tapping Availability, Loyalty program, Gift cards, or BNPL opens the matching templates screen. Select a template to open the Preview & share screen.

Tapping Photo lets you upload an image from your camera or gallery. After selecting a photo, Goldie opens the Preview & share screen with an AI-drafted caption generated based on the photo and your profession.

The Preview & share screen works the same way regardless of how you got there. Here's what you'll find:

Template — your review or post content is displayed on the selected template. For reviews and template-based categories, swipe the carousel to browse and switch to a different template.

AI-drafted caption — for review and photo posts, Goldie generates a caption in your language, tailored to your profession and the content of the review or photo. Tap Copy and paste it when setting up your post on Instagram or Facebook.

Booking link — tap Copy next to your booking link to copy it and paste it into your Instagram story or post description.

Share — opens your device's share sheet so you can send the post to Instagram, Facebook, or any other app. On web, you'll see both a Share and a Download button — tapping Share opens a dialog with your social account options.

AI caption generation uses your monthly AI generation allowance (up to 1,000 per subscription period). If you reach the limit, Goldie will show a default caption instead and display the date when your allowance resets.

Still can't find what you're looking for? Return to the Help Center homepage to search for additional articles or reach out to us - we're always here to help.