How do I delete my Goldie account?

It’s important to know that once you delete your Goldie account, it cannot be recovered.  All data  - including clients, appointments, services, and staff members - will be permanently deleted. 

If you would like to delete your account and have extracted any information you might need, take the following steps:

  1. Open the Goldie app on your mobile device.
  2. Go to Menu (☰) → My account (tap on your name) → Delete account
  3. Enter your password when prompted
  4. Tap ‘Permanently delete’ to confirm

Please note that deleting your Goldie account or uninstalling the app from your device will not automatically cancel any subscription you have. To cancel your subscription, see the following articles from Apple / Google

Still can’t find what you’re looking for? Return to the Help Center homepage to search for additional articles or reach out to us - we’re always here to help.

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