How can a client cancel or reschedule an appointment?

When clients make an appointment online through your online booking site, they’ll automatically receive a confirmation email from Goldie immediately after booking. The confirmation email will contain links they can click to either Reschedule or Cancel their appointments.


Note: To change the policies for rescheduling or canceling appointments, check out this article.


Still can’t find what you’re looking for? Return to the Help Center homepage to search for additional articles or reach out to us - we’re always here to help.

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