Can I send a mass/bulk message to all my clients?


Subscribers to Goldie's Pro and Pro Plus plans can easily send mass messages to multiple clients at once. This enables them to communicate more efficiently with many clients, such as providing updates on availability or sharing promotions. 


To send a mass message, simply follow these steps:


  • Accessing Mass Message: Open Goldie and navigate to Menu > Marketing > Mass Message.

  • Crafting Your Message: Tap on "Message" and compose your promotional content.

  • Selecting Recipients: Tap on "Recipients" and choose who you want to send your message to.

  • Group Size Selection: Tap on "Group size" and select how many clients you wish to include in each group.

  • Sending Method: Whether you are on the Pro or Pro Plus, by tapping on the sending method, you can choose to send the message via our system or from your mobile carrier.

  • Sending Messages: After configuring your groups, tap "Send now" for each one.


*Note: On the Pro and Pro Plus plans, you can send the mass message through Goldie’s automated message system. (*Feature available only on certain countries. More information here: heygoldie.com/features/marketing)


*Note: When using the Mass Message feature in Goldie, it’s important to note the following:


When sending messages through your phone carrier (instead of using the Goldie Messaging system), here are some important considerations:


If you create a group of recipients, each client will typically receive an individual message. However, if the MMS Messaging option is enabled on your device, sending to multiple recipients will result in a group message instead. In this scenario, all recipients can view each other's contact details and responses.


To prevent this and ensure messages are sent individually, you should disable MMS Messaging in your device settings before sending messages through your phone carrier. By doing so, you'll ensure that each recipient receives their own private message without seeing others' information.



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