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How do I add payment terms/policies for my clients to see?

Set clear terms on your booking page so clients know your policies before booking. Add deposits, cancellation rules & more.

Use clear terms and conditions for clients to review when booking an appointment so they understand your business’s policies.

  1. Go to Menu (☰) → Settings → Online Booking → Booking Website → Extra Info

  2. Tap on the “Policy and terms” field.

Enter the specific terms you would like to make customers aware of when booking an appointment with you, and then tap “Save” (in the top right corner)

We recommend being clear about terms such as whether you require deposits, whether and when the deposit is refundable or transferable, and any other limitations for your clients (such as grace periods for showing up late).

The terms you enter will be displayed to all customers in the online booking process.

Still can’t find what you’re looking for? Return to the Help Center homepage to search for additional articles or reach out to us - we’re always here to help.

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