Once you’ve set up Payment processing, Goldie defaults to requiring a 25% deposit when your clients book their appointments. You can easily modify the amount required as a deposit or change your policy not to require a deposit when booking by taking the following steps:
Open Goldie (and ensure you are logged into your account)
Go to Menu (☰) → Settings → Payments → Deposit (your current policy will show underneath)
Choose your desired deposit policy by selecting one of the following options:
Require clients to pay a [—%] deposit at the time of booking.
You will be able to select the percentage, ranging from 5% to 100% (in 5% increments)
Require clients to pay a $[XX] deposit at the time of booking
You’ll be able to select any amount from $1 to $450
Don’t require clients to pay a deposit.
We recommend requiring deposits as a way to protect your time and reduce the frequency of no-shows.
Note: Deposit policies will only be applied to future client appointments/bookings; existing appointments for which deposits were already made will not be affected.
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