Goldie users can set up payment processing accounts that let them easily accept deposits, payments, and tips from their clients. This guide will show you how to set up your payment account with Goldie and how to begin collecting payments to build your business.

Depending on where your business is located, you may have a slightly different interface, and some features and fees vary by country. This guide will note when experiences may differ by geography.

Goldie Payments is available on the Starter, Pro, and Pro Plus plans — every plan can accept deposits, payments, and tips from clients, though fees and some features differ. See Can I activate payments on the free plan? for Starter-specific fees and limits.

- Go to Menu (☰) > Payments.

- Tap "Set up payment processing" and provide the required information.

- Submit the details.

- Verify your Stripe account by uploading the necessary documents.

For a step-by-step walkthrough, see How do I set up Payments? You can also check which regions are supported in What countries are Goldie payments available in?

After setting up your payment account, you can require a deposit when clients book appointments.

Go to Menu (☰) > Settings > Payments > Deposit to adjust the deposit policy. Options include a fixed amount, a percentage, or no deposit. For full instructions, see How do I set a deposit policy/requirement? To also charge fees for no-shows and late cancellations, see our guide to No-Show Protection.

Define your business's terms and conditions for clients by going to Menu (☰) > Settings > Payments > Policy and terms. Enter your terms, which will be displayed to customers during the booking process. See this article for more.

Go to Menu (☰) > Settings > Payments > Taxes

This percentage is applied to the entire appointment amount before tips or processing fees, enhancing transparency and flexibility.

Tax = Service total * Tax %
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Example: Service total is $100, and the tax rate is 10% (or 0.10 in decimal form), then Tax = $10

Goldie allows you to take three types of payments: deposits, remaining balances, and tips. Once you've set up payments, it's easy to take all three. Tipping is on by default and can be turned off at any time — see How can I enable/disable tipping?

Deposits: To set up your Goldie account so that customers must pay a deposit when they book an appointment, check out our article on setting a deposit amount.

Remaining balances and tips: To take payment for any remaining balance (and a potential tip) for an appointment, select the appointment for which you want to collect payment, then tap "Take Payment" next to the remaining balance shown beneath the Service Total.

Select the method you'd like to use to collect payment: Payment link | Cash | Tap to Pay | Card on file | Card reader | Buy Now, Pay Later. For a full walkthrough, see How do I take payments from a client? You can also record payments made outside Goldie to keep your reports accurate.

Tap to Pay turns your phone into a contactless payment terminal, with no extra hardware required. Clients tap their card, Apple Pay, or Google Pay directly to your phone to complete payment. Availability depends on your device and region. See our guide on how to take payments with your device (Tap to Pay).

For a fixed workstation, the Goldie Card Reader accepts chip, tap, and swipe payments, including Apple Pay and Google Pay, and connects to your phone via Bluetooth. It's available in the US, UK, and Canada, and you can order one directly from the app for a one-time cost of $60, with no separate monthly hardware fee. Learn how to purchase a Goldie Card Reader and set it up.

The S700 is a Wi-Fi card reader with a built-in touchscreen, so clients can pick their tip and complete payment directly on the device instead of your phone. It works either on your reception counter or handheld, and is available in the US, UK, Canada, and Australia. See How to set up the S700 smart terminal for purchase and setup steps.

Buy Now, Pay Later lets clients split the cost of a service into installments while you get paid the full amount upfront — the BNPL provider takes on collecting the installments and bears the repayment risk. Goldie supports Affirm, Afterpay, Klarna, and Zip, built into the booking flow with no extra setup. BNPL carries a higher processing fee than a standard card transaction. Learn more in our Buy Now, Pay Later guide.

Goldie's processing rates are handled through Stripe and vary by country and plan, with separate rates for standard card transactions and Buy Now, Pay Later. For the current rates in your region, see Goldie Transaction Fees. In supported countries, you can also choose to pass transaction fees on to your clients instead of paying them yourself.

Once you have connected your bank account during onboarding, your funds are paid out on a regular schedule. On the Starter plan, funds typically arrive within 1–3 business days. To see how payouts work, when they arrive, and how to troubleshoot them, see Understanding Your Payouts.

Pro Plus subscribers can also use Instant Payouts to move funds to an eligible bank account or debit card within minutes, any day of the week (a 1.8% fee applies, with a $25 minimum and $500 daily maximum). Learn more in our guide to Instant Payouts.

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