Account
Set-up your account
18 articles
How do I create a new Goldie account?Download Goldie, sign up with email or social login, and add your business details. You're ready to start scheduling!
How do I reset my password?Forgot your Goldie password? Tap “Forgot password,” check your email, and reset it in minutes. Quick and easy!
How do I change my profile details?Update your Goldie profile: name, profession, phone, email, photo, hours & notifications—all in one place.
How do I change my password from within the Goldie app?Change your Goldie password in account settings. Enter current and new passwords, then tap "Change password" to confirm.
What happens if I change my phone? Will I still have access to my appointments?Access your Goldie account on any device. Log in, sync your data, and manage your business anywhere.
How do I delete my Goldie account?Permanently delete your Goldie account from the app. All data is lost. Don’t forget to cancel your subscription separately.
How do I change Regional settings?Update your country, timezone, currency & language in Goldie’s regional settings. Quick setup for your business location.
How do I export my Goldie data?Export all your Goldie data (clients, appointments, services) via email in minutes. Download link valid for 7 days.
How do I change the currency?Set your local currency in Goldie to match your business location. Easy to update in Regional Settings.
I got logged out of Goldie. How do I log back in?Sign in to Goldie using the same method you used to create your account: Apple, Google, Facebook, or email.
How do I refer a friend?
Goldie Supports Siri ShortcutsUse Siri with Goldie to check your schedule hands-free. Just say, “Hey Siri, what’s my schedule for today in Goldie?”
Can I merge two or more Goldie accounts?Goldie accounts can't be merged. Each account is unique and data can't be transferred between them.
Why Did I Receive an Account Closure Email?Received an email saying your Goldie account will be closed? Here's why it was sent and what to do to keep your account active.
Keep Your Goldie Account Safe - Avoiding Phishing ScamsLearn how to recognize phishing scams, what Goldie will never ask for, and how to protect your account from impersonation attempts.
How to easily search in your calendarLearn how Goldie's redesigned search helps you find any client in seconds and take action directly from the results.
How do I turn on 2-step verification?Learn how to set up and manage 2-step verification in Goldie to protect your account when signing in from a new or unrecognized device.
How to Update Your Business Information in GoldieA complete guide to updating your business name, location, phone number, hours, currency, and all other business details in Goldie.