Account
Set-up your account
18 articles
- How do I create a new Goldie account?Download Goldie, sign up with email or social login, and add your business details. You're ready to start scheduling!
- How do I reset my password?Forgot your Goldie password? Tap “Forgot password,” check your email, and reset it in minutes. Quick and easy!
- How do I change my profile details?Update your Goldie profile: name, profession, phone, email, photo, hours & notifications—all in one place.
- How do I change my password from within the Goldie app?Change your Goldie password in account settings. Enter current and new passwords, then tap "Change password" to confirm.
- What happens if I change my phone? Will I still have access to my appointments?Access your Goldie account on any device. Log in, sync your data, and manage your business anywhere.
- How do I delete my Goldie account?Permanently delete your Goldie account from the app. All data is lost. Don’t forget to cancel your subscription separately.
- How do I change Regional Settings?Update your country, timezone, currency & language in Goldie’s regional settings. Quick setup for your business location.
- How do I export my Goldie data?Export all your Goldie data (clients, appointments, services) via email in minutes. Download link valid for 7 days.
- How do I change the currency?Set your local currency in Goldie to match your business location. Easy to update in Regional Settings.
- I got logged out of Goldie. How do I log back in?Sign in to Goldie using the same method you used to create your account: Apple, Google, Facebook, or email.
- How do I refer a friend?Explains Goldie's referral program — how to find your referral link, what you and your referees earn ($30 per paid signup plus a $500 quarterly giveaway), and how to track…
- Goldie Supports Siri ShortcutsUse Siri with Goldie to check your schedule hands-free. Just say, “Hey Siri, what’s my schedule for today in Goldie?”
- Can I merge two or more Goldie accounts?Goldie accounts can't be merged. Each account is unique and data can't be transferred between them.
- Why Did I Receive an Account Closure Email?Received an email saying your Goldie account will be closed? Here's why it was sent and what to do to keep your account active.
- Keep your Goldie account safe. Avoiding phishing scamsLearn how to recognize phishing scams, what Goldie will never ask for, and how to protect your account from impersonation attempts.
- How to easily search in your calendarLearn how Goldie's redesigned search helps you find any client in seconds and take action directly from the results.
- How do I turn on 2-step verification?Learn how to set up and manage 2-step verification in Goldie to protect your account when signing in from a new or unrecognized device.
- How to Update Your Business Information in GoldieA complete guide to updating your business name, location, phone number, hours, currency, and all other business details in Goldie.