What happens when someone books an appointment if I choose to accept booking requests manually?

Goldie provides users with the ability to manually review and accept or reject all appointments made via their online booking site (learn how in this article). When you have enabled this manual review feature, you’ll run the following simple process to approve/reject appointments booked online:

  1. You’ll receive a notification on your device of the appointment booking request, and a pending appointment will appear on your calendar.

  2. Once you accept/reject the booking request, Goldie will automatically send an email notification/confirmation to your customer.
    1. If you accept, the appointment will be finalized on your calendar; if you reject, it will be removed.

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