Once you’ve set up Payment processing, Goldie defaults to requiring a 25% deposit when your clients book their appointments. You can easily modify the amount required as a deposit - or change your policy not to require a deposit when booking - by taking the following steps:
- Open Goldie (and ensure you are logged into your account)
- Go to Menu (☰) → Settings → Payments → Deposit (your current policy will show underneath)
- Choose your desired deposit policy by selecting one of the following options:
- Require clients to pay a [—%] deposit at the time of booking.
- You will be able to select the percentage, ranging from 5% to 100% (in 5% increments)
- Require clients to pay a $[XX] deposit at the time of booking
- You’ll be able to select any amount from $1 to $450
- Don’t require clients to pay a deposit.
- We recommend requiring deposits as a way to protect your time and reduce the frequency of no-shows.
- Require clients to pay a [—%] deposit at the time of booking.
Note: Deposit policies will only be applied to future client appointments/bookings; existing appointments for which deposits were already made will not be affected.
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