Goldie lets businesses require approval for all appointments before confirming bookings, if they choose.
For businesses that require this approval and take deposits for appointments, deposits are placed on hold while the business approves or denies the appointment request.
The business will process the deposit payment upon accepting the appointment.
Appointments the business rejects will not process any deposit payment (so no refund is necessary).
For any business that requires deposits to book appointments, customers must always provide payment info when they submit their booking request.
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