This guide is for subscribers to Goldie's Pro Plus plan, which empowers you to grow your business beyond yourself. Learn more about the Pro Plus plan here.
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Here are the first steps to take when adding and managing new staff members on your Goldie account:

Account Owners and Admins on Pro Plus can view business performance broken down by staff member, toggling between day, week, month, or year to see revenue generated by each team member. See our guide on staff financial reports.

Forms let you collect essential information from clients before their appointment — create up to 99 custom questions, require a signature, and choose which services trigger which forms. This is exclusive to Pro Plus. See our guide on adding forms to your online booking page.

On Pro Plus you can choose from multiple design themes for your online booking page instead of the default Standard theme, letting your booking website better match your brand. Learn how to preview and select a theme in our guide on changing your booking page theme.

The Google Reviews Booster prompts clients who leave a great review on Goldie to also share it on your Google Business Profile — exclusive to Pro Plus (standard Goldie Reviews are available on Pro too). See our guide on requesting customer reviews.

Keep track of your product stock and get notified when you're running low, one of the exclusive Pro Plus features. See the Pro Plus features overview for more.

Track your business expenses directly in Goldie to manage your finances more effectively, exclusive to Pro Plus. See the Pro Plus features overview for more.

The Waitlist lets clients express interest in a date and time when nothing is available, and automatically notifies you or the client when a matching slot opens. Available exclusively on Pro Plus. See our guide to the Waitlist feature.

Dynamic Pricing lets you automatically discount or add a surcharge to services during specific time intervals, so you can fill quiet hours or charge more during peak demand. Exclusive to Pro Plus. See our guide on setting up Dynamic Pricing.

AI Receptionist is a 24/7 virtual assistant that reads incoming client texts and can automatically book, reschedule, confirm, and cancel appointments based on your settings. It's fully available on Pro Plus, with 50 AI replies included every month; Pro subscribers get 10 free trial replies to test it out. Learn more in our AI Receptionist guide.

The Pro plan includes 500 monthly messages for reminders and client replies; Pro Plus increases that to 750 monthly messages. Learn more in our guide on how messages work on Pro and Pro Plus plans.

See the full plan comparison on our pricing page.

To add a new staff member, go to Menu (☰) → Staff, and tap the “Add staff member” button. Then, enter the new staff member’s details and tap Save. An invitation email will be automatically sent to your staff member at the email address you entered for them.
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After the invite has been accepted, the new staff member's account will be created. You'll then be able to see the new staff member‘s calendar and update staff settings (such as which services they provide). For more details on adding a staff member, check out this article.
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The Account Owner of your Goldie Pro Plus subscription can set the level of access that all other users on the account have. Only the Account Owner can edit those permissions.
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To update a staff member's permissions, go to Menu (☰) → Staff Members, tap the one you'd like to change permissions for, and then tap "Edit" in the top right corner. Learn more about the permission levels you're able to assign in this article.
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You can also control whether or not a staff member is listed on your online booking page. When you add new staff members, they will appear on your online booking page by default.
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To update this setting at any time, go to Menu (☰) → Staff, tap on the member you'd like to edit, and select or deselect “Bookable by clients online”.
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You can also control which staff members are listed as offering which services. To see how to update the staff members who are listed as offering each service, check out this article.

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