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How do I create services?

Learn how to add a new service in Goldie and set its price, duration, online booking options, add-ons, photo, and staff.

Adding your services to Goldie keeps your calendar organized and lets clients book them through your online booking site.

Add a New Service


To add a service in Goldie, go to Menu (☰) → Services.

  1. Tap the "+" symbol in the top right corner.

  2. Fill in the service details described below.

  3. Tap Save.

Service Details


Name, Category, and Color

Enter a Name for the service. This is how the service appears to you and your clients. Choose a Category to group similar services together.

New services are set to Uncategorized until you choose one. To learn more, see How do I create a service category?

Select a Color for the service. Check Default service for new clients if you want this service to be added automatically to new appointments you create in your calendar.

Price & Duration

Under Type, choose how the price is shown:

  • Fixed price – Enter a single amount.

  • Variable price – Enter text that explains the price, such as "Price varies, but generally ranges from $40–80."

Set the Duration of the service, from 5 minutes up to 23 hours.

Tap More options to add:

  • Processing time (a block of time after the service that other clients can book online)

  • Block extra time (time for cleaning, traveling to your next client, or anything else you need).

Online Booking

Turn on Available for online booking to let clients book this service through your online booking site. When it's off, clients won't see the service online.

To require a deposit or card details for bookings, tap Set up no-show protection. To learn more, see No-Show Protection & Checkout Improvements.

Add-ons

Tap Add-ons to select the add-ons for this service. If you haven't created any add-ons yet, see How to create a Service Add-on.

Description and Photo

Add a Service description (optional), or tap Generate with Goldie AI to create one.

Tap Add service photo to show an example of your work.

To add more than one photo, see Adding more photos to services.

Staff

By default, all staff members offer a new service. To change this, tap Service offered by all staff members and choose who offers it.

Assigning services to staff members is available on the Pro Plus plan. To let clients choose a staff member online, see How do I set up my staff members to be bookable online?

When you create a new appointment and add a client, the service(s) from that client's last appointment are added to the new appointment automatically.

Still can't find what you're looking for? Return to the Help Center homepage to search for additional articles or reach out to us - we're always here to help.

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