Plans & Billing
Upgrade your subscription
10 articles
- Is Goldie free?See what's included in Goldie's free Starter plan, how the Pro Plus free trial works, and when it makes sense to upgrade.
- How can I upgrade to Pro, and why should I do it?See what Goldie Pro unlocks — unlimited appointments, automated reminders, marketing tools, and reports — and how to upgrade on iOS, Android, or the Web App.
- How can I upgrade to Pro Plus, and why should I do it?See what Goldie Pro Plus adds on top of Pro — team management, AI Receptionist, premium themes, waitlist, and more — and how to upgrade.
- How am I being billed?Goldie Pro and Pro Plus are auto-renewing monthly or annual subscriptions, billed by the App Store, Google Play, or Goldie, depending on where you subscribed.
- How do I change my payment method?Update the card used for your Goldie subscription in your Apple ID, Google account, or the Goldie Web App Billing page.
- How do I cancel my subscription?Cancel your Goldie subscription in the App Store, Google Play, or the Goldie Web App, and find out what to do if you can't see it there.
- Canceling your subscription vs. deleting your account — what's the difference?Explains the difference between cancelling a subscription and deleting your Goldie account, how to do each, and what happens to your data and billing in both cases.
- How do I request an invoice for my purchase?Download invoices for your Goldie subscription from the Goldie Web App Billing page, or from Apple or Google Play if you subscribed in the mobile app.
- What happens if I switch from one subscription to another?Learn how upgrades, downgrades, and switches between monthly and annual billing work for Goldie Pro and Pro Plus.
- What happens if I cancel my Goldie Pro Plus subscription? Will I lose appointments or my staff members?Cancelling Pro Plus keeps your appointments, but staff accounts are deactivated and permanently deleted after 14 days unless you reactivate Pro Plus.